Privacy Policy

Effective Date: August 1, 2025
Website: https://www.alternatesolarenergy.pk
Company Name: Alternate Solar Energy

At Alternate Solar Energy, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Full name
• Phone number
• Email address
• Residential or business address
• CNIC or company registration number (if applicable for billing)
• Payment details (processed securely through third-party gateways)

b. Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources

2. How We Use Your Information

We use your information to:

• Process inquiries and service requests
• Schedule solar consultations and installations
• Send quotations, invoices, and service updates
• Improve our website performance and user experience
• Notify you about offers, promotions, and new services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• With trusted service providers (e.g., installers, delivery partners) under strict confidentiality
• To comply with applicable legal requirements or court orders
• To enforce our website policies or protect our rights and property
• With your explicit consent

4. Data Security

We implement industry-standard security measures to safeguard your personal data. These include:

• SSL (Secure Socket Layer) encryption on our website
• Secure data storage and access controls
• Limited access to personal information by authorized personnel only

However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your information (subject to applicable laws)
• Opt-out of marketing communications by clicking the “unsubscribe” link in emails or contacting us directly
• Withdraw consent where processing is based on consent

To exercise any of your rights, please email us at: alternatesolarenergy247@gmail.com

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve website functionality
• Analyze website traffic
• Customize your browsing experience

You can choose to disable cookies through your browser settings. However, this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., vendors, partners). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Alternate Solar Energy
📍 Sialkot, Punjab, Pakistan
📞 0317 6009247
✉️ alternatesolarenergy247@gmail.com
🌐 https://www.alternatesolarenergy.pk